As far as I remember, plug the ribbon cable with the red line next to the "1" in the board ... I might have to shell out another $50 to get this dongle from digikey if it's declared dead! However, I'm ...

After consulting with DIGIKEY distribution support ... If so, then you know the issue is not related to the board at all and it could be the ribbon cable from the probe that then connects to the jtag ...