If you have an iPhone 14 Plus and the rear camera isn't showing a preview, then you might qualify for the service program and a free repair from Apple. Helpfully, the service program's landing page has a form where you can submit your phone's serial number to see if it qualifies.

You’ll know if you have this particular camera problem, but to ensure your handset is covered, Apple has built a serial number checker. Just pop your iPhone 14 Plus’ serial number in there, and the site will tell you whether or not you’re eligible. You can find the serial number by opening the Settings app, tapping ‘General’ and then ‘About’.

If you are an iPhone 14 Pro user who has been having camera issues, you might be due a pleasant surprise courtesy of Apple. In a recent service update, Apple confirmed that the rear cameras on "a very small percentage" of iPhone 14 Plus devices may lack a functional preview feature.

Apple has identified a very small percentage of iPhone 14 Plus devices that fail to display a preview when using the rear camera. If yours qualifies, Apple will fix your iPhone's camera for free.

Apple now has a service program for a hardware issue plaguing a very small percentage of devices, where the rear iPhone 14 Plus camera shows no preview in the Camera app. The company determined that all affected units were manufactured between April 10,

For owners of the iPhone 14 Plus who are experiencing a unique type of problem that affects smartphones made between April 10, 2023, and April 28, 2024, Apple has established a free servicing program.