Who would believe that a company with as large a presence as Michael's could have such a poor website with nonexistent customer service. Waited over 2 hours on two tries to reach a human, the chat ...

Kohl’s has named Ashley Buchanan, CEO of Michaels, as its new CEO ... you can be sure to be on shoppers’ nice lists this holiday season…and all year long. Retail TouchPoints is a brand of Emerald X ...

The board at Michaels has initiated a search for a replacement, according to a statement. Buchanan and the management team came up with a new strategy to drive business in a challenging retail ...

Crafts retailer Michaels is using a mobile-optimized site application and mobile coupons to drive in-store traffic. Additionally, the company is using QR codes and SMS to further engage consumers.

Michaels is offering a new coupon for 50% off ... Plus, through 12/18, save $20 on your online order (with in-store pick-up) of $50 or more! The 50% off coupon is valid in stores and online.

So, this year, I did some holiday shopping at craft-store chains Michaels and Hobby Lobby. This is my second time comparing their seasonal holiday offerings and, like last year, I had a clear ...

Michaels did not respond to press inquiries. Michaels Stores Inc. operates more than 1,140 Michaels stores in 49 states and Canada as well as 121 Aaron Brothers stores. Social shopping When ...