Starbucks‘ new CEO Brian Niccol has his work cut out for him. Tasked with reassuring investors that the company’s coffee shops are still hugely popular in the U.S., Niccol also has to contend ...

She said baristas have long had gripes about the lack of guidance from Starbucks on how to contend with bad-tempered ...

Speaking with CNBC, Niccol later estimated that Starbucks will need to purchase 200,000 Sharpies as part of the plan. He also indicated that baristas ... be affected by the change.

Liv Ryan said baristas have long had gripes about the lack of guidance from Starbucks on how to contend with bad-tempered customers. "I have been told countless times that part of our job is 'just ...