A Virgin Media advert has been banned for misleading customers into thinking the firm offered faster wi-fi than its rivals. The ad boasted it had the "fastest wi-fi guarantee of any major provider".

Virgin Media now provides most customers with its Hub 3 router with 'Intelligent WiFi' – a cloud-based system that claims to work in the background to assess wireless speeds and adjust to performance ...

Virgin Media O2 has increased its wireless coverage guarantee to 30Mbps. It will now give you £100 in credit if you cannot get minimum download speeds of 30-meg in each room of your home.