Platforms like Google Voice and Vonage are better set up for this ... and whether or not the app is better for business or personal use.

although as an added benefit to all app users, calls to Vonage home or business lines are also free. Vonage is a leading provider of communications services connecting individuals through mobile ...

‘This vision of moving to transactions … to 360-degree engagements across all engagement vectors. I think it‘s going to drive just a huge amount of business. This business is going to grow ...

The U.S.-based survey also revealed that consumers are most comfortable using AI-enabled support via website chat (87%) and mobile apps (72%). Only a third of respondents (33%) feel comfortable ...