According to the FTC, the company made it easy for customers to sign up for phone plans but difficult to cancel. “Customers often had to contact Vonage multiple times, speak to multiple agents ...

Messaging with your personal mobile phone falls into the Consumer category. Vonage messaging at Drexel falls into the Non-Consumer category. Protecting Consumers from unwanted messages is paramount to ...

This will result in customers of Vonage as well as enterprise clients of all “paragon-enabled” telco companies in leveraging primary capabilities of their networks and edge, including network ...

The combination with Ericsson only accelerates that,’ the company’s tech veteran CEO tells CRN. One Platform To Rule Them All Vonage, the business cloud communications company that’s now a ...

The company expects the charges due to lower expected market growth rates in Vonage’s current portfolio. Niklas Heuveldop, Head of Business Area Global Communications Platform and CEO of Vonage ...

Only a third of respondents (33%) feel comfortable interacting with AI during voice calls or with virtual phone agents. While nearly all consumers (91%) believe companies should disclose ... Chief ...