The “right” omnichannel contact center helps you create and track customer journeys. Here’s a quick guide to help you decide ...

The report showed that cannabis tax, application fee and fine revenue totaled $80.2 million for the state fiscal year ...

THE PHILIPPINES continues to be the global leader in the contact center industry, and if the country wants to retain this position for the next 10 years, urgently modernizing processes with the use of ...

With a market value of Rs 1.50KCr, One Point One Solutions Ltd.s shares finished Tuesday 13.47% higher at Rs 58.20 a share.

Superweb Technologies Limited is seeking an experienced and results-oriented Commercial Manager to drive the company's growth and profitability. The Commercial Manager will oversee all commercial ...

RingCentral's improved gross margin and reduced expenses indicate a likely path to profitability in 2025. See why I rate RNG ...

THE PHILIPPINES’ contact center industry is expected to account for 83% of the total revenues of the information technology and business process management (IT-BPM) industry by end-2024.

Californians escaping to Nevada will have some help waiting for them in Las Vegas. Non-profits, restaurants, and individuals ...

including contact management, sales and projects. You can also create custom fields to track data that’s important to your business. Its free plan even includes project management features ...

The same holds true for other people with education debt who find themselves grappling with extreme weather and climate ...

Review yearly business performance reports to ... each CRM based on key features such as pipeline management, customization capabilities, contact and lead management, life cycle stages and ...

Effective cloud contact center platform API management is key for smooth agent to customer communications. Learn how to do it at every stage.